Continue to Provide Homeless Services

During these unprecedented times, Haven for Hope continues to provide homeless services to men, women and families who are experiencing homelessness. Our operations do not stop. We continue to operate 24/7 with a team of dedicated staff members who are working tirelessly to provide critical services to those experiencing homelessness in Bexar County. We have achieved significant progress in implementing new safeguards, policies and practices to achieve our goal of keeping our clients, staff and partners safe.

We collaborate daily. During this global pandemic, Haven for Hope has continued to make the safety of our clients and staff a top priority. We continue to work closely with the City of San Antonio, the Emergency Operations Center (EOC), San Antonio Metropolitan Health Authority (Metro Health), San Antonio Fire Department (SAFD), CentroMed, University Hospital System (UHS) and the South Texas Regional Advisory Council (STRAC) to identify and implement all possible precautions to keep our campus safe. All of these agencies have reviewed our protocols and have provided their full support of our safety plans.

We are taking extra steps to keep our community safe. Haven for Hope has implemented numerous protocols to ensure health and safety throughout our campus. Some examples include, increased daily cleaning of our campus, regular distribution of masks, social distancing, suspension of all volunteers as well as tours, creation of an isolation area for ill clients and utilizing community space outside Haven for Hope to help our clients socially distance, Since April and in partnership with the City of San Antonio, Haven for Hope has operated a hotel for 300 of our most vulnerable clients. This hotel not only ensures proper social distancing on the Haven for Hope campus, it also protects the health of our sickest members.

We commit to safety. We commit to our clients and dedicated supporters to continue to do everything we can to serve the homeless members of our community in a manner that will keep our clients, staff and partners safe.

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